1. General Policy
Sapzon Technology Pvt Ltd is committed to providing quality immigration services. Our refund policy is designed to be fair to both our clients and our company.
2. Refundable Situations
You may be eligible for a refund in the following cases:
- If we are unable to provide the promised services due to company error
- If duplicate payments are made by mistake
- If the service is cancelled before any work has been initiated
3. Non-Refundable Situations
No refunds will be provided in the following situations:
- Visa rejection by immigration authorities (as we cannot guarantee visa approval)
- Client provides false or incomplete information
- After visa processing has commenced
- Client fails to attend scheduled interviews or submit required documents
- Changes in immigration laws or policies beyond our control
4. Refund Process
If you are eligible for a refund:
- Submit a written refund request to info@sapzontechnology.com
- Refund requests will be reviewed within 7-14 business days
- Approved refunds will be processed within 30 business days
- Refunds will be made to the original payment method
5. Partial Refunds
In certain cases, partial refunds may be issued based on the services already provided and expenses incurred.
6. Contact Us
For refund inquiries, please contact:
Email: info@sapzontechnology.com
Phone: +977 9768862553
Address: Gourcity Mall, Noida, U.P